Mobile Application Privacy Policy
Last modified: June 28, 2026
Introduction
Guided Pathways, LLC, a Delaware limited liability company (the "Company", "we", "us", or "our"), respects your privacy. This policy explains how we collect, use, disclose, and protect information when you download, create an account for, access, or use The Good Word mobile application (the "Application").
This policy applies to information collected in the Application and in communications sent through or in connection with the Application. It does not apply to information collected by third-party websites or services that we do not operate, even if the Application links to them.
By creating an account or using the Application, you agree to this privacy policy. If you do not agree, do not use the Application.
Children Under the Age of 13
The Application is not intended for children under 13 years of age. No one under age 13 may create an account or provide personal information in the Application. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally valid consent, we will delete that information. If you believe we might have information from or about a child under 13, please contact us at privacy@getthegoodword.com.
Information We Collect
We collect information you provide directly, information created by your use of the Application, and limited technical information needed to operate, secure, and improve the Application.
Account and Profile Information
Sign in with Apple account information, such as your Apple-provided identifier and, when Apple provides it, your name and email address.
Your first name, last name, birthday or age-eligibility information, profile name, profile photo or avatar if you choose to add one, language, timezone, and account settings.
Subscription and entitlement status, such as product identifier, renewal state, expiration date, trial state, and purchase environment. We do not receive or store your full payment card number.
Application Content and Personalization Information
Onboarding answers and preferences, such as life stage, faith journey, goals, devotional preferences, and content interests.
Bible reading activity, saved verses, highlights, notes, pathway progress, reading history, prayer requests, journal entries, devotional reflections, conversation prompts, and other text you choose to provide.
Friend or Walk Together information that you choose to make visible to another user, such as your display name, profile photo, shared progress, or invitation activity.
Feedback and support information you submit, which may include screenshots, device logs, or other diagnostic details depending on what you choose to send.
Device, Usage, and Diagnostic Information
Device and app information, such as device model, operating system, app version, build number, browser or WebView information, IP address, and general network information.
Product usage events, such as screens viewed, feature interactions, onboarding completion, pathway progress, subscription screen interactions, and error states.
Crash reports, performance diagnostics, server logs, and security logs.
Push notification tokens if you enable notifications. Notifications are optional and can be turned off in your device settings or in the Application where available.
Information We Do Not Collect or Use
We do not use IDFA.
We do not track you across third-party apps or websites for advertising.
We do not sell your personal information.
We do not collect precise real-time location from your device.
We do not collect your contacts or address book.
We do not collect your phone number unless you voluntarily include it in a support message.
We do not access your photo library except when you choose a photo or image for a feature such as a profile image or support submission.
Creator Content and User-Visible Content
Creator pathways, creator profiles, creator portraits, and creator reflections are not open user-generated content. All creator content is curated, contracted, and reviewed editorial content produced with approved creator partners before publication. End users cannot publish creator pathways, creator profiles, creator images, or creator reflections into the Application.
The Application may include limited user-visible surfaces, such as profile names/photos, friend or Walk Together activity, invitations, and shared progress. Users can report or block other visible users where those social features are available. AI responses and support interactions can also be reported to us for review.
How We Use Your Information
We use the information we collect to:
Create, authenticate, maintain, and secure your account.
Provide Bible reading, pathways, prayer, reflection, notes, highlights, saved verses, AI-assisted scripture reflection, voice or audio features, and related Application functionality.
Personalize devotional content, recommendations, reminders, and the Application experience.
Process subscriptions, restore purchases, manage entitlements, and provide purchase support.
Deliver optional push notifications and lifecycle messages, such as reminders or account-related notices.
Provide customer support, investigate bugs, respond to feedback, and troubleshoot issues.
Monitor safety, prevent abuse, enforce our terms, protect users, and secure the Application.
Understand aggregate product usage and improve the Application.
Comply with legal obligations and enforce our rights.
We do not use sensitive faith, prayer, journal, reflection, or personalization data for third-party advertising.
Service Providers and Third-Party Processors
We share limited information with service providers that process it on our behalf under contract, solely to operate, secure, support, and improve the Application. These providers are not permitted to use your information to track you across other companies' apps or websites for advertising.
Supabase - authentication, database, storage, and backend infrastructure.
Apple - Sign in with Apple, App Store subscriptions, in-app purchases, purchase restoration, and Apple token revocation for account deletion.
RevenueCat - subscription entitlement and purchase-state management.
Amplitude - first-party product analytics after account sign-in and consent.
Sentry - crash, error, and performance diagnostics.
Gleap - in-app support, feedback, screenshots, and bug-report diagnostics when you submit support or feedback.
Customer.io - optional lifecycle messaging and push notification delivery.
OpenRouter, Google, Anthropic, Meta, Mistral, Qwen, Groq, xAI, and Cartesia - AI, safety-classification, and voice/audio processing for Application features that use AI. These providers may process the prompts, conversation context, scripture references, selected preferences, or audio/text needed to generate the requested feature response. Cartesia receives generated AI reply text for realtime text-to-speech, not your microphone audio.
Crossway and API.Bible - licensed scripture text. When you request a licensed translation that is served by one of these providers, we may send the passage reference and selected translation needed to retrieve that scripture text.
Disclosure of Your Information
We may disclose personal information:
To contractors, service providers, and processors we use to operate the Application, as described above.
To other users only when you choose to use a user-visible feature, such as friend, invitation, or shared progress functionality.
To comply with a court order, law, legal process, or government or regulatory request.
To enforce our terms, protect the rights, property, or safety of the Company, our users, or others, investigate abuse, or prevent fraud or security incidents.
To a buyer or other successor in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets.
For any other purpose disclosed to you when you provide the information or with your consent.
We may disclose aggregated or de-identified information that does not identify any individual without restriction.
Your Choices
Notifications. You can enable or disable push notifications through your device settings and, where available, Application settings.
Account information. You can review or update certain account and profile information in the Application.
Account deletion. You can delete your account in the Application from the Profile tab menu. Account deletion permanently removes your app profile, journal/reflection data, highlights, prayer requests, conversation history, personalization memories, reading history, avatar, and authentication identity, subject to limited records we may retain where legally required or needed for security, fraud prevention, dispute resolution, or accounting.
Support and marketing messages. You may opt out of non-transactional email or push messaging by following the unsubscribe or settings instructions in the message, where available, or by contacting privacy@getthegoodword.com.
Accessing and Correcting Your Personal Information
You may send us an email at privacy@getthegoodword.com to request access to, correction of, or deletion of personal information that you have provided to us. We may not accommodate a request if we believe the change would violate law, make the information incorrect, compromise security, or interfere with legitimate records we are required or permitted to keep.
Your State Privacy Rights
State consumer privacy laws may provide residents with additional rights regarding personal information, which may include rights to confirm processing, access, correct, delete, obtain a copy of, or opt out of certain processing of personal information. The exact scope of these rights varies by state.
To exercise privacy rights, email privacy@getthegoodword.com with the subject "Privacy Rights Request" or write to Guided Pathways, LLC, 2261 Market Street STE 83181, San Francisco, CA 94114.
We do not sell personal information. We do not use personal information for cross-context behavioral advertising or targeted advertising as those terms are commonly used in state privacy laws.
Data Retention
We retain personal information for as long as needed to provide the Application, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and operate our business. If you delete your account, we delete or de-identify account-linked Application data as described above, subject to limited retention for legal, security, fraud-prevention, accounting, backup, or dispute-resolution purposes.
Data Security
We use administrative, technical, and organizational measures designed to protect personal information from accidental loss and unauthorized access, use, alteration, and disclosure. No internet or mobile transmission is completely secure, and we cannot guarantee the security of information transmitted to or through the Application.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. The date the policy was last revised is identified at the top of this page. If we make material changes, we may notify you through the Application, by email, or by another legally appropriate method.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
privacy@getthegoodword.com / Guided Pathways, LLC, 2261 Market Street STE 83181, San Francisco, CA 94114